Vinted Members Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.
